Privacy policy

Before the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

We collect the following information:

  • Last name
  • First name
  • Mailing address
  • Postal code
  • E-mail address
  • Phone/fax number
  • Credit card number

The personal information that we collect is collected through forms and through the interactivity established between you and our website. We also use, as noted in the next section, cookies and/or logs to collect information about you.

Forms and interactivity

Your personal information is collected using a form, namely:

  • Website registration form
  • Order form
  • < span> Opinion poll
  • Contest

We use the information collected for the following purposes:

  • Order tracking
  • Information/Promotional offers
  • Statistics
  • Contact
  • Website management (presentation, organization)

Your information is also collected through the interactivity that can be established between you and our website, as follows:

  • Statistics
  • Contact
  • Website management (presentation, organization)

We use the information thus collected for the following purposes:

  • Comments
  • Corresponds ance
  • Information or for promotional offers

Log and cookie files

We collect certain information through log files (log file ) and cookies. This is mainly the following information:

  • IP address
  • System
  • Pages visited and requests
  • Time and day of connection

Using such files allows us:

  • Improved service and personalized welcome
  • Personalized consumption profile
  • Follow-up
  • Statistics
< h2>Right of opposition and withdrawal

We n We promise to offer you a right of objection and withdrawal regarding your personal information.

The right to object is understands as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can:

4005, rue de la Garlock, Sherbrooke J1L 1W9
Telephone: (819) 563-0698

Right of access

We undertake to recognize the right of access and rectification to the persons concerned wishing to consult, modify, or even delete information concerning them.

The exercise of this right will be done:

4005, rue de la Garlock, Sherbrooke J1L 1W9
Phone: (819) 563-0698


The personal information we collect is kept in a secure environment. People working for us are responsible for respecting the confidentiality of your information.

To ensure the security of your personal information, we have use the following measures:

  • SSL (Secure Sockets Layer)
  • SET (Secure Electronic Transaction) protocol
  • Access management - authorized person
  • Access management - data subject
  • Computer backup
  • Username/password

We are committed to maintaining a high t degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.